TERMS AND CONDITIONS

C. How it works?

Contractors

1. Send service proposals to Home Owners: send service proposals according to home remodeling work bids posted by Home Owners. Describe your organization and services in the proposal and include specific pricing and time frames for your services. Be as specific as possible so that Homeowners know exactly what they will get for the money they pay.
2. Communicate promptly: Respond to Home Owners' inquiries in a reasonable amount of time.
3. Build your reputation: Be sure to treat all your customers equally and try to provide the best possible service, regardless of the value of the transaction. Satisfied customers will recommend you to their friends and acquaintances.
4. Charge for your services: The Home Owner will accept the proposal and make the payment set forth in the proposal to begin the work. Once the work and services are completed and the Home Owner is satisfied with your work and services, Remodel Pro360 will release the funds paid by the Home Owner for such services and the funds will be credited to your account and available for withdrawal.

Home Owners

1. Post a work offer according to your needs: post a work offer related to the remodeling of homes and spaces according to your needs in order to receive proposals for services from Contractors. Be as clear and detailed as possible regarding the purpose and scope of work. Provide a detailed description of the work and include photos and videos.
2. Accept the proposal: Compare the Contractors' proposals, services, prices, deadlines, and recommendations and choose the proposal that best suits your needs. If you have a specific question, just send a query to the Contractor through the chat available on the platform. Be as detailed as possible so that the Contractor can offer you the quality service you expect.
3. Make the corresponding payment: Make the payment agreed in the proposal through the payment system available on the platform. Your payment will remain secure until you confirm that the service has been provided or performed to your satisfaction.
4. Manage the transaction: Exchange files and comments with the Contractor through the chat and the transaction system incorporated in the platform. The Contractor will perform or deliver the service within a specified timeframe.
5. Approve the service provided: Once you are satisfied with the service performed by the Contractor, you can mark the transaction as completed, and we will ensure that the Contractor receives payment. Help the community by rating the service and leaving a comment for the Contractor.

D. Services

At such time as the Home Owner accepts a proposal for services offered by the Contractor, the Homeowner and the Contractor shall be deemed to have entered into a contract under which the Homeowner agrees to purchase and the Contractor agrees to provide the Contractor's services.

You are solely responsible for ensuring that you comply with your obligations to Contractors. If you do not, you may become liable to such Contractor. You must ensure that you are aware of any domestic laws (including common law), international laws, statutes, ordinances, and regulations relevant to you as a Home Owner, or in any other uses you make of the Remodel Pro360 services.

If a Contractor breaches any obligation to you, or causes any damages to you or your property or rights, you are solely responsible for enforcing any rights that you may have. For the avoidance of doubt, we have no responsibility for enforcing any rights under a Home Owner Contract or for any damages to your person, property or rights caused by Contractor.

Depending on their jurisdiction, Home Owners and Contractors may have rights under statutory warranties that cannot lawfully be excluded. Nothing in these terms is intended to override a right that by applicable law may not be excluded.

Each Home Owner and Contractor acknowledges and agrees that the relationship between such Home Owner and any Contractor is that of an independent contractor. Nothing in these terms creates a partnership, joint venture, agency or employment relationship between any Home Owner and any Contractor. Nothing in these terms shall in any way be construed as forming a joint venture, partnership or a Home Owner-employee relationship between Remodel Pro360 and any Home Owner or Contractor.

E. Home Owner Deliverables

Home Owner grants Contractor a limited, non-exclusive, revocable right (at any time, at Home Owner's discretion) to use Home Owner's content and information as necessary for the provision of the services. Home Owner reserves all other rights and interests, including, without limitation, all proprietary rights, in and to Home Owner's content. Upon completion or termination of the services agreement, or upon Home Owner's written request, Contractor shall promptly return all Home Owner content and agrees to delete all copies of Home Owner's information and content and work product located on Contractor's premises, on Contractor's systems, or on any other equipment under Contractor's control.

F. Work Product

Any copyrightable works or works for hire prepared by Contractor in connection with a fixed-price contract for Home Owner shall be owned by the Contractor until payment has been made by the Home Owner and accepted by the Contractor.

To the extent that under applicable law, proprietary rights cannot be assigned, Contractor hereby irrevocably agrees to grant, and hereby grants, to Home Owner an exclusive (excluding also Contractor), perpetual, irrevocable, unlimited, worldwide, fully paid, and unconditional license to use and commercialize work product in any manner now known or in the future discovered. To the extent such license grant is not fully valid, effective or enforceable under applicable law, Contractor hereby irrevocably agrees to grant, and hereby grants, to Home Owner, such rights as Home Owner reasonably requests in order to acquire, as close as possible, all rights equivalent to full legal ownership. In order to ensure that Home Owner will be able to acquire, perfect and use such proprietary rights, Contractor will: (i) transfer possession, ownership, and title to media, models, and other tangible objects containing work product to Home Owner; (ii) sign any documents at Home Owner's request to assist Home Owner in the documentation, perfection and enforcement of its rights; and (iii) provide Home Owner with support and reasonable access to information for recording, perfecting, securing, defending, and enforcing such proprietary rights. Contractor also irrevocably authorizes Home Owner to act and sign on Contractor's behalf and take any necessary steps in order to perfect Home Owner's rights under this Agreement. In the case that under applicable law, Contractor retains any rights of paternity, integrity, disclosure and withdrawal and any other rights that may be known as or referred to as "moral rights" or other inalienable rights to work product or confidential information under this agreement, Contractor irrevocably agrees to waive, and hereby waives, all such rights, or, to the extent Contractor cannot waive such rights, Contractor agrees not to exercise such rights, until Contractor has provided prior written notice to Home Owner and then only in accordance with any reasonable instructions that Home Owner issues in the interest of protecting its rights.

Contractor shall ensure that no work product created or delivered by Contractor includes any pre-existing software, technology or other intellectual property, whether such pre-existing intellectual property is owned by Contractor or a third party including, without limitation, code written by proprietary software companies or developers in the open source community without obtaining the prior written consent of the Home Owner to the inclusion of such pre-existing IP in the work product. Contractor acknowledges that, without limiting any other remedies, Contractor shall not be entitled to payment for, and shall refund any payments to Contractor for, any services performed on a contract if the work product contains any pre-existing IP that was not approved in accordance with this section.

G. Restrictions.

You may not:

• remove any copyright, trademark, or other proprietary notices from any portion of the Remodel Pro360 content and platform;
• reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast, or otherwise exploit the Remodel Pro360 content and the services, except as expressly permitted by Remodel Pro360;
• decompile, reverse engineer, or disassemble the Remodel Pro360 platform except as may be permitted by applicable law;
• link to, mirror, or frame any portion of the Remodel Pro360 platform;
• cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Remodel Pro360 platform or unduly burdening or hindering the operation and/or functionality of any aspect of the Remodel Pro360 platform; or
• attempt to gain unauthorized access to or impair any aspect of the Remodel Pro360 platform or its related systems or networks.

H. Third Party Services and Content.

The Remodel Pro360 platform may be made available or accessed in connection with third-party services and content (including advertising) that Remodel Pro360 does not control. You acknowledge that different terms of use and privacy policies may apply to your use of such third-party services and content. Remodel Pro360 does not endorse such third-party services and content, and in no event shall Remodel Pro360 be responsible or liable for any products or services of such Contractors.

I. Ownership.

The Remodel Pro360 platform is owned and operated by Remodel Pro360 Inc. Neither these terms nor your use of the Remodel Pro360 convey or grant to you any rights: (i) in or related to the Remodel Pro360 except for the limited license granted above; or (ii) to use or reference in any manner Remodel Pro360’s company names, logos, product and service names, trademarks or services marks or those of Remodel Pro360’s licensors.

4. YOUR USE OF THE SERVICES

A. Accounts

To use most aspects of the Remodel Pro360 platform, you must register and maintain an active user account. You must be at least 18 years of age, or the legal age of majority in your jurisdiction (if different than 18), to obtain an account. Account registration requires you to submit to Remodel Pro360 certain personal information, such as your name, address, and cell phone number, as well as at least one valid payment method (either a credit card or an accepted payment partner).

You agree to maintain accurate, complete, and up-to-date information in your account. Your failure to maintain accurate, complete, and up-to-date account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Remodel Pro360 platform. You are responsible for all activity that occurs under your account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by Remodel Pro360 in writing, you may only possess one account. Contractor profiles must accurately represent the Contractor’s experience, skills, and personal information.

By providing Remodel Pro360 with your email address and phone number, you agree that we may use your email address and phone number (SMS messages) to send you communications, news, and special content. We may also use your email address and phone number to send you notifications, push notifications, SMS notifications, and other messages, such as changes to service features, news, and special offers on our products. If you do not wish to receive these emails, you may opt-out of receiving them by sending us your request via contact information or by using the "unsubscribe" option in emails or mobile notifications. Opting out may prevent you from receiving emails about updates, news, or special offers on our products.

B. Home Owner Requirements and Conduct

The service is not available for use by persons under the age of 18. You may not authorize third parties to use your account, and you may not allow persons under the age of 18 to receive or provide Contractor Services unless they are accompanied by you. You may not assign or otherwise transfer your account to any other person or entity. You agree to comply with all applicable laws when using the Remodel Pro360 services (including, without limitation, all applicable labor laws), and you may only use the Remodel Pro360 services for lawful purposes (e.g., no transport of unlawful or hazardous materials). You will not, in your use of the Remodel Pro360 services, cause nuisance, annoyance, inconvenience, or property damage, whether to the Contractor or any other party. In certain instances, you may be asked to provide proof of identity to access or use the Remodel Pro360 services, and you agree that you may be denied access to or use of the Remodel Pro360 platform if you refuse to provide proof of identity.

C. Acceptable Use

During the term of this agreement, you may use the Remodel Pro360 platform solely for your personal use (or for the use of a person, including a company or other organization that you validly represent). You may use the Remodel Pro360 services to book Contractor services only with respect to a location where you are legally authorized to receive Contractor services or to provide Contractor services. You may not use the Remodel Pro360 services for any other purpose or in connection with any commercial endeavor without our prior written consent. You may not use the Remodel Pro360 platform in violation of any law, statute, ordinance, or regulation. You agree that an order for Services from Contractors is an offer, which is only accepted when you receive an order confirmation. You agree to treat Contractors courteously and lawfully and to provide reasonable cooperation to Contractors to enable them to provide the Services. The Contractors undertake to provide the Services offered, upon acceptance of the order, with quality and professionalism, and to provide such Services in a courteous and lawful manner and to the best of their ability, and to accept the order only if the Contractor is qualified and capable of providing such Services.

D. Deactivation and Suspension

Remodel Pro360 may suspend your user account or limit the use of the user account at any time with prior notice. Remodel Pro360 may suspend the account while considering any case related to a possible violation or breach of these terms and conditions or any unauthorized use of the platform.

Remodel Pro360 will notify you in writing of the reasons for account suspension, as required by law. If you wish to appeal the account suspension decision, please contact us via our contact information within 14 days of receipt of the account suspension notice, with the reasons for your appeal.

If Remodel Pro360 suspends or disables the account or limits the use of the Remodel Pro360 platform in accordance with these terms and conditions to the offending user, the user is prohibited from registering and creating a new account under his or her name or business name, a false or borrowed name, or the name of any third party, even if the user may be acting on behalf of a third party.

Even after your right to use the platform is suspended or terminated, these terms and conditions will remain enforceable against you or any third party. Remodel Pro360 reserves the right to take any necessary legal action at any time.

Remodel Pro360 reserves the right to modify or discontinue, temporarily or permanently, all or any part of the platform at its sole discretion. In cases where Remodel Pro360 must suspend, modify, or discontinue the operation and availability of the platform, Remodel Pro360 will provide users with advance notice. Remodel Pro360 shall not be liable to you or any third party for any modification or interruption of the operation of the platform. Remodel Pro360 has the right to restrict any person from completing registration as a user if such person may threaten the security and integrity of the platform or the use of the platform by other users.

Users can cancel their accounts at any time and for any reason through the account settings on the platform, or you can cancel your account by sending us your request through our contact information. Such cancellation will only result in the deletion of the account and the deletion of all personal data granted to Remodel Pro360.

E. Community Areas

The Remodel Pro360 platform may contain profiles, email systems, blogs, message boards, applications, job postings, chat areas, news groups, forums, communities, and/or other message or communication facilities (“Community Areas”) that allow you to communicate with other users. You may only use such community areas to send and receive messages and material that are relevant and proper to the applicable forum. You shall NOT use the Remodel Pro360 platform (including but not limited to any Community Areas) to do any of the following:

• Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as, but not limited to, rights of privacy and publicity) of others, including Remodel Pro360 staff.
• Publish, post, upload, distribute, or disseminate any profane, defamatory, infringing, obscene, or unlawful topic, name, material, or information, or any materials, information, or content that involve the sale of counterfeit or stolen items.
• Use the Remodel Pro360 platform or any Contractor Services for any purpose or in any manner that is in violation of local, state, national, or international law.
• Upload files that contain software or other material that violates the intellectual property rights (or rights of privacy or publicity) of any third party.
• Upload files that contain viruses, Trojan horses, corrupted files, or any other similar software that may damage the operation of another’s computer.
• Post or upload any content to which you have not obtained any necessary rights or permissions to use accordingly.
• Advertise or offer to sell any goods or services for any commercial purpose through the Remodel Pro360 platform which are not relevant to the services offered through the Remodel Pro360 platform.
• Conduct or forward surveys, contests, pyramid schemes, or chain letters.
• Impersonate another person or a user or allow any other person or entity to use your identification to post or view comments or otherwise use your account.
• Post the same note repeatedly. Spamming is strictly prohibited.
• Download any file posted by another user that a user knows, or reasonably should know, cannot be legally distributed through the Remodel Pro360 services.
• Restrict or inhibit any other user from using and enjoying the Community Areas.
• Imply or state that any statements you make are endorsed by Remodel Pro360, without the prior written consent of Remodel Pro360.
• Use a robot, spider, manual and/or automatic processes or devices to data-mine, data-crawl, scrape, or index the Remodel Pro360 platform in any manner.
• Hack or interfere with the Remodel Pro360 platform, its servers, or any connected networks.
• Adapt, alter, license, sublicense, or translate the Remodel Pro360 platform for your own personal or commercial use.
• Remove or alter, visually or otherwise, any copyrights, trademarks, or proprietary marks and rights owned by Remodel Pro360.
• Upload content that is offensive and/or harmful, including, but not limited to, content that advocates, endorses, condones, or promotes racism, bigotry, hatred, or physical harm of any kind against any individual or group of individuals.
• Upload content that provides materials or access to materials that exploit people under the age of 18 in an abusive, violent, or sexual manner.
• Use the Remodel Pro360 platform to solicit for any other business, platform, or service, or otherwise contact users for employment, contracting, or any purpose not related to the use of the Remodel Pro360 platform as set forth herein.
• Use the Remodel Pro360 platform to collect usernames and/or email addresses of users by electronic or other means.
• Register under different usernames or identities after your account has been suspended or terminated.

5. Payments, Payouts, and Commissions

Home Owners understand that use of the Remodel Pro360 platform may result in charges for services received from a Contractor. After receiving services, Remodel Pro360 will facilitate payment on behalf of the Contractor. Charges include applicable taxes. Charges paid by Home Owners are final and non-refundable, unless determined otherwise by Remodel Pro360.

All charges are due immediately and will be facilitated by Remodel Pro360 using the preferred payment method in the Home Owner's account. If the primary payment method is expired or invalid, Remodel Pro360 may use a secondary payment method in the Home Owner's account.

Remodel Pro360 will generally require payment before the performance of Contractor services and will remit payment to the Contractor after the Home Owner confirms service completion. Remodel Pro360 will release funds to the Contractor once the services are received, completed, and the Home Owner is satisfied with the order.

A. Payment Methods

Services and proposals offered by Contractors can be paid using the following methods:

• Credit/Debit Card (Visa, Mastercard, American Express, Discover)

The payment will be charged to the selected payment method when accepting the proposal for services. An electronic receipt will be sent after the transaction is processed. If there are any billing inconsistencies, the Home Owner should contact Remodel Pro360 or the customer service of the corresponding payment platform.

If a card payment is declined, no payment will be charged, and no order will be processed. There may be a pending transaction on the account until the authorization is withdrawn by the card issuing bank, typically taking 2 to 5 business days. If a payment is declined, an alternative payment method must be provided.

B. Payouts and Commissions

Contractors will pay a commission to Remodel Pro360 for each proposal accepted through the platform. The payment made by Home Owners, less Remodel Pro360's commission, will be credited to the Contractor's account and can be withdrawn upon request. Payment to Contractors will be made through the available payment processors on the platform, based on the selected withdrawal method.

A commission percentage will be deducted from each payment made by Home Owners for each service performed by Contractors. The remaining amount will be credited to the Contractor's user account and can be withdrawn when requested. A receipt will be sent to the Contractor for each payment made, indicating the deducted Remodel Pro360 commission.

6. Copyright and Confidentiality

A. Copyright

All materials on the platform, including names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, software, and other elements, are protected by copyrights, trademarks, and/or other intellectual property rights owned by Remodel Pro360 or third parties. These materials are made available for limited, non-commercial, personal use only.

No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed without Remodel Pro360's prior express written permission. Unauthorized modification, circumvention of security features, or any use of the material for purposes other than intended is strictly prohibited.

Please do not copy or pass off any content as your own, as it would be considered copyright infringement.

Remodel Pro360 Terms and Conditions

6. Intellectual Property

The website and its content are protected by intellectual property laws. Unauthorized use of the website's content may violate copyright, trademark, and other laws.

7. Copyright Infringement

Remodel Pro360 responds to inquiries, complaints, and claims regarding alleged copyright infringement. If you believe that any material on the website infringes your copyright, please follow the provided instructions.

8. Confidential Information

You acknowledge the confidentiality of Remodel Pro360's information and agree not to disclose or use it for unauthorized purposes. Any unauthorized disclosure should be promptly reported, and all materials should be returned upon termination.

9. Disclaimers; Limitation of Liability; Indemnity

A. Disclaimer

The services provided by Remodel Pro360 are "as is" and without warranty. Use of the services is at the user's own risk, and Remodel Pro360 does not guarantee the accuracy or availability of the content.

B. Limitation of Liability

Remodel Pro360 is not liable for any indirect, incidental, or consequential damages. The total liability of Remodel Pro360 is limited to the fees paid within the six months prior to the claim.

C. Indemnity

Users agree to indemnify and hold Remodel Pro360 harmless from any claims or liabilities arising from their use of the platform.

10. Disputes Between Contractors and Home Owners

Interactions and transactions between users and third parties found on the platform are solely their responsibility. Remodel Pro360 is not liable for any loss or damage resulting from such dealings.

9. DISPUTES

You agree that any dispute, claim or controversy arising out of or relating to these terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the platform shall be resolved by binding arbitration between you and Remodel Pro360, except that each party retains the right to bring an individual action in a court of competent jurisdiction.

In the event a dispute arises in connection with the services offered through the platform or the breach of these terms and conditions, the parties agree to submit their dispute to arbitration resolution before a reputable arbitration organization as mutually agreed by the parties and in accordance with applicable commercial arbitration rules.

You agree to initiate formal dispute proceedings by sending us a communication through our contact information. Remodel Pro360 may choose to send you a written offer after receiving your initial communication. If we offer and send you a settlement offer and you do not accept the offer, or we are unable to resolve your dispute satisfactorily and you wish to continue with the dispute process, you must initiate the dispute resolution process before an accredited arbitration organization and file a separate Demand for Arbitration. Any award rendered by the arbitration tribunal shall be final and conclusive on the parties.

To the fullest extent permitted by law, you agree that you will not file, join or participate in any class action lawsuit in connection with any claim, dispute or controversy that may arise in connection with your use of the platform and purchase of services posted and offered through the platform.

The courts of the United States, specifically the courts located in the State of Illinois, shall have jurisdiction over any dispute, controversy or claim relating to Remodel Pro360 and its business operations. Any such dispute or controversy shall be brought and resolved in the courts of the United States, specifically the courts located in the State of Illinois.

10. PERSONAL DATA

Any personal information you post on or otherwise submit in connection with the services and the use of the platform, will be used in accordance with our privacy policy. Please refer to our privacy policy.

11. ELECTRONIC COMMUNICATIONS

No responsibility will be accepted by Remodel Pro360 for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any Contractor, internet accessibility or availability or for traffic congestion or unauthorized human act, including any errors or mistakes.

12. MISCELLANEOUS

A. Choice of Law

These terms and conditions are governed by the laws of the United States, without giving effect to any conflict of law principles. Use of Remodel Pro360 platform is unauthorized in any jurisdiction that does not give effect to all provisions of these terms, including, without limitation, this paragraph.

B. General

You may not assign these terms without Remodel Pro360's prior written approval. Remodel Pro360 may assign these terms without your consent to: (i) a subsidiary or affiliate; (ii) an acquirer of Remodel Pro360's equity, business or assets; or (iii) a successor by merger. Any purported assignment in violation of this section shall be void. No joint venture, partnership, employment, or agency relationship exists between you or Remodel Pro360 as a result of this agreement or use of the Remodel Pro360 platform. If any provision of these terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. Remodel Pro360's failure to enforce any right or provision in these terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Remodel Pro360 in writing.

13. CONTACT INFORMATION

If you have questions or concerns about these terms, please contact us through our contact page or via the contact information below:

Remodel Pro360 Inc.

Email: contact@remodelpro360.com